lundi, janvier 09, 2006

Training Need Analysis Tips

TOP TIPS: How to conduct a training needs analysis

When considering implementing a training program, it's important to identify
the correct areas in your company in need of improvement and to choose the
most effective training method for your organization.

1. Find your company's "gap in performance." This can be identified by
establishing the standard or benchmark you want to achieve, then compare
this with actual performance, bearing in mind the implications of employee
and customer satisfaction ratings.

2. Determine what training is needed to help close the skills gap. Avoid
jumping to conclusions about what the best way of meeting the need for
training might be. Establish clear learning objectives to determine what
training needs to take place to improve skills.

3. Define role requirements of job specifications. To improve attitudes,
knowledge or skills, manage performance issues to organizational guidelines,
present a favorable case for improving team motivation and reduce
absenteeism through managing work stress.

4. Select the most appropriate way of meeting learning needs. Clear learning
objectives help to decide what the best method of filling the gap is. The
three main types of objective are: knowledge-based, skills-based and
beliefs- and values-based.

5. Measure success with evaluation. When evaluating the success of training,
use the same methods of measurement throughout and be aware of what
non-training events may impact results - i.e, anything which has not been
identified before the training program commenced.

Source: Fiona Silberbach, managing director of Changing Perspective, a
leadership development and executive coaching organization.
http://www.changingperspective.co.uk