Initial Security Shares E-Learning Strategy

Initial Security Shares E-Learning Strategy

When San Antonio, Texas-based Initial Security launched its Initial Online Academy in February, it learned a few pointers on creating an effective e-learning program for its employees that it doesn’t mind passing along.

Working with Macomb, Ill.-based e-learning provider Etico Solutions, the company, a service provider to the physical security sector, took more than two years readying itself for online training. During that time, all training materials were reviewed for content and relevancy before being converted to an interactive Web-based format.

Here’s what they learned about the value of e-learning and some do’s and don’ts of the medium:
• Avoid the "binge and purge" mentality. Instead of force-feeding security officers as much information as possible during a scheduled "training day" for conventional induction and recertification training, the Online Academy, like most e-learning systems in use today, allows officers to review the material as much as necessary.
"The ability to review and re-review material can make every available hour a 'training hour' where officers can learn in digestible portions and make immediate application of what they have learned," says Leonard Courtright, regional vice president for the company’s southwest region.

• Train with authenticity. In order to emphasize the practical use of the materials the student is learning, the Academy includes simulations such as its course on Report Writing in which students are given 3-D pictures of six vehicles, and are even able to spin the vehicles on the screen using their mouse in order to see all sides as they undertake the exercise.

• Don’t forget about the classroom. “Web-based training doesn’t mean that supervisors no longer need to manage,” Courtright adds. "The Web-based medium offers an easy way to stay involved with an electronic audit trail that verifies participation and progress. Vigilant managers gauge how their officers are doing and offer counsel and extra off-line assistance as needed."

• Don’t bore them. "Static text on a Web page needs to be complemented by a variety of courses and interactive exercises that holds the student’s interest," says Doug Fogwell, vice president of marketing.

• Keep in mind the ultimate benefits of e-learning. As you struggle with the pros and cons of constructing a thorough e-learning system, consider what you and your students will gain once the hard work is over. "In a classroom setting, you are continually judging your work against your peers," Fogwell says. With Web-based training, students are competing against themselves and able to learn at their own pace.

source: Inside Training Newsletter