How to create a high performance coaching culture

How to create a high performance coaching culture

It's amazing what people can achieve with the right support. These fivepointers emphasize the fundamental role that HR can play in embedding acoaching culture to unlock untapped talent and potential.

1. Clarify drivers for change and get buy-in from senior managementTo make a compelling case for coaching, it's important that a coachingcompany work closely with HR and business leaders to identify areas in needof improvement, challenges, missed opportunities and hidden costs - forexample, costs associated with high staff turnover.

2. Agree relevant ROI measures that can be tracked from the outsetThese might be revenue/profit-focused or centered around retention levels,employee or customer satisfaction, as well as behavioral measures which canbe monitored through 360 degree assessments and employee health surveys.

3. Create a coaching vision and integrate coaching with strategic plansAsk senior management to think about when a coaching culture is in place.What results will be achieved? How will people feel? What difference will itmake to individuals and the bottom line? The greatest results are achievedwhen organizations commit to a long-term program and integrate the visionand key performance indicators into their strategic HR plans.

4. Communicate quick winsTry one-to-one coaching with a select group of individuals, or start with aregional pilot program. These activities can be publicized to gainengagement for a full coaching plan. Work with marketing and PR tocommunicate success stories, both internally and externally.

5. Sustain momentumSenior management need to walk the talk and continually inspire learning andgrowth. Look at creating programs that not only coach individuals but alsoteach them how to coach the people they manage. Progress should be assessedon an ongoing basis to help to ensure key objectives continue to be met.

Source: Carole Gaskell, Full Potential Group. For further information,please visit: http://www.fullpotentialgroup.com/